Frequently Asked Questions

How do I create/register for an account?

To set up your account using our sign up page:

Click &aposRegister&apos at the top of the page
Kindly fill up all the details marked with &apos*&apos accurately
Click on &aposSubmit&apos

And you&aposre good to go... Happy Shopping!

How do I change my password?

To change your password, follow these easy steps:

Sign in to your account
After signing in, check for password column at the right and click it
Enter your new password and confirm it by re-entering it
Hit the continue button

How do I change my billing address?

To change your billing address:

Sign in to your account
After signing in, check for &aposAddress Book&apos column at the right and click it
Click on the &aposAdd a New Address&apos beside your current address
Make your changes and save your new billing address

When can we expect delivery?

Orders placed between Saturday to Thursday will be delivered in 3-10 business days. We will also call you to schedule a delivery that is convenient for you.

Do you deliver countries outside the UAE?

We&aposre sorry, at present we only do delivery to addresses within UAE.

How do I pay for my order?

We accept Visa, Mastercard and Cash on Delivery.

How do I return my product and what is your return policy?

Click here to read our return policy. If for some reason you need to return an item to Home Style, please email us the details of your item which you want to return or call us at 600 566 114 and we will guide you on the process of return.

However, items like towel, bed sheets, pillow covers and mattresses will not be eligible for return due to hygienic reasons.

Will you accept a return if I have discarded the packaging?

No, your item should be in original condition to be eligible for the return.

Do you provide free delivery?

We provide free delivery on the purchase of AED 200 and above.

How do I locate the nearest HomeStyle store?

Our store locator will help you find the nearest Home Style store, click here to go to the store locator.

Are the prices on your website different from the prices in-store?

Our online prices are usually the same as in-store prices, however, we do occasionally run exclusive online or in-store promotions that may result in price differences.